Hyperscience SaaS Overview

Intelligent Automation as a Service

Organizations and government agencies use the Hyperscience Platform to enable a new era of human and machine collaboration. By leveraging the power of both professionals and technology, Hyperscience hyperautomates business processes to deliver radically improved organizational agility and accelerate digital transformation.

Now, the full power of state-of-the-art Machine Learning and all the capabilities of the Hyperscience Platform are available in the cloud powered by Amazon Web Services (AWS) for even faster time-to-value and easier scalability. Our Software as a Service (SaaS) solution, hosted and managed by Hyperscience, is accessible via the internet, enabling instant access to intelligent automation. It gives our customers the flexibility they need when deploying our platform at a time when organizations are accelerating their investment in cloud‑hosted automation.

Get started faster

We set up the infrastructure and deploy the platform (including multiple environments when needed), so you’re ready to go without waiting for IT infrastructure and lengthy configuration. 

Focus on your customers while we handle all infrastructure management

As a Hyperscience SaaS customer, we fully support your Hyperscience infrastructure::

  • Environment set-up

  • Platform upgrades

  • Resource management

  • 24x7x365 support

Innovate—and scale—quickly

Innovate faster — quickly adopt and benefit from the latest platform updates and scale with ease to meet the demands of your organization throughout your digital transformation. Because the capacity of your Hyperscience infrastructure scales automatically, you don’t have to worry about estimating infrastructure needs or securing IT resources.

Leverage the Hyperscience Full-service Solution

When you combine Hyperscience SaaS with our Labor as a Service (LaaS) offering, Hyperscience’s professionals take care of model training, Supervision (“human-in-the-loop”), and QA tasks for you. LaaS scales with your accuracy and throughput requirements, allowing your employees to be completely removed from maintenance and day-to-day processing tasks in Hyperscience.

Go global

Hyperscience SaaS uses Amazon Elastic Kubernetes Service (EKS) as a framework and is available in all regions where this framework is supported.

Know that your data is protected

Our SaaS offering provides strong data encryption at rest (using AES-256) and in transit (TLS 1.2 or 1.3), along with a robust list of other security controls to ensure your data is protected. Your data is kept isolated and remains in the hosting region of your choosing. Our high availability across multiple availability zones means you are unlikely to experience downtime. For more details on the level of service we provide, see our SaaS SLA.

To validate the effectiveness of our Information Security Program, Hyperscience has undergone rigorous comprehensive third-party examinations (audits) conducted by an independent AICPA accredited CPA firm to achieve SOC 2 Type I and more recently the SOC 2 Type II attestation reports. These reports are available at request. Hyperscience has also received the Cyber Essentials Plus certification, which is awarded after conducting a series of tests on our SaaS application and acquiring assurance that all the required technical controls have been implemented within the organization.

See the Hyperscience Platform today. Request a demo

Facts to know

Product Area

Details

Integrations

You can integrate Hyperscience SaaS with a variety of input and output systems. Examples include Message Queue input and output connections, our Email Listener, our Box Folder Listener and Notifier Output connections, and our HTTP Notifier Output connection. 

In addition, our Database and API Blocks also allow you to connect Hyperscience to your existing systems, and you can retrieve files from your current AWS S3 buckets.

Authentication

For security and flexibility, we leverage Okta in our identity-management layer, which allows you to integrate your existing SAML or OIDC authentication provider with Hyperscience SaaS. If your organization does not have an authentication provider in place, you can use our built-in authentication method. 

No matter what authentication method you choose, inbound traffic is authenticated before reaching the application servers, and only necessary web services and ports are open to the internet (80/443).

API

With our Client Library, you can easily integrate the Hyperscience API with your existing systems, and its session-management capabilities offer an additional layer of security when connecting to the Hyperscience API.

Upgrades

We manage upgrades for you during regular maintenance windows. 

By default, you control aspects of the upgrade process, including model training, to ensure the best possible automation results. With our LaaS offering, our professionals can handle these steps for you, giving you a completely seamless upgrade experience. 

Support

Hyperscience is here to support you 24 hours a day, 7 days a week, 365 days a year.

Security

In addition to encrypting data in transit and at rest, we update our SaaS offering’s infrastructure regularly with security patches. Any changes are documented, tested, reviewed, and approved prior to deployment.

Both the application and infrastructure have run-time protection enabled, and we monitor them for indicators of compromise.

We also have a Standardized Information Gathering (SIG) questionnaire, pentest, and SOC 2 report available upon request.