Processing Time Tab

The Submissions SLA report allows you to monitor SLA performance per submission. In the sections below, you can read more about the Submission SLA report’s metrics. Downloading the Report You can access the Submissions SLA report at Reporti...

Overview The  Working Time charts report the total working time for both human users and the machine for a selected date range. There are two charts: Manual Working Time and Machine Working Time . The Average Per Submission  ti...

The  Time to Completion chart reports the average end-to-end processing time for a selected date range. End-to-end refers to the period starting from submission to the completion of Supervision tasks. Average per Submission  at the bo...