Configuring Custom Rejection Reasons

  • Published on Sep 17, 2024
  • 1 minute(s) read

Overview

With the “Reject” button, you can stop processing documents that are identified as not in good order. Note that this button will only appear during Transcription Supervision for Structured documents.

To reject a document:

  1. Go to the right hand panel during Transcription Supervision and click on the “Document Details” dropdown.

  2. Click on the “Reject” button and select a reason for rejection.

    1. The default rejection reason is: “000 - Not in good order”

Creating custom rejection reasons 

You must have admin privileges in order to create custom rejection reasons.

To create custom rejection reasons:

  1. Go to the admin page by attaching "/admin" to the end of the application URL.

    1. For example, oracle.production.hyperscience.com/admin

  2. Click on "Reject document reasons" within the "Form Extraction" menu

  3. Select "Add reject document reason" and fill out the rejection code and description.

The new rejection reason will appear upon refreshing the Supervision task.