If you want to use Hyperscience to automate the processing of submissions in multiple languages, keep the following details in mind during your planning efforts.
For more information on the languages Hyperscience supports, see Supported Languages.
Multiple languages within a submission
When a submission is ingested into Hyperscience, the system matches its pages to one or more layout variations for automation. Each set of pages matched to a layout variation becomes a document, and each layout variation has a single language assigned to it. Therefore, each document within a submission can be automated in a single language, but each submission can include documents in multiple languages (e.g., two French documents and one English document).
To learn more about creating layouts, see Creating Structured Layouts, Creating Semi-structured Layouts, and Creating Additional Layouts.
Using a layout across languages
Hyperscience does not support the use of duplicate layouts in an instance. While a layout can have multiple layout variations, each variation supports automation in the language assigned to the overall layout. Therefore, if you have a single layout that you want to use for automation in multiple languages, you need to create an instance of Hyperscience for each of those languages and add the layout to each instance.
For example, if you have an insurance form that some customers complete in Spanish and other customers complete in English, you would create a "Spanish" instance with Spanish selected as the layout's language and an "English" instance with English selected as the layout's language.